Guest Experience & Protection Ambassador

Barnes Foundation; Philadelphia (Philadelphia County); On-site; USD 28,000 - 40,000; Full time

Job summary

Barnes Foundation is seeking a Guest and Protection Services Associate to provide exceptional customer experiences. This role greets visitors, monitors galleries, and ensures safety, while engaging guests about the Foundation’s collections and programs.

The ideal candidate has a high school diploma and 1-2 years of experience in hospitality or customer service. Strong interpersonal and conflict resolution skills are essential. Join us to help create a welcoming environment for every guest.

Qualifications

• 1-2 years of experience in customer service, hospitality, or protection services.
• Completion of Barnes Foundation Associate training coursework.
• Outgoing personality with excellent interpersonal skills.

Responsibilities

• Greet visitors warmly and assist with inquiries.
• Monitor guest behavior and enforce rules as an ambassador for the Foundation.
• Provide superior service during events and monitor the safety of the collection.

Skills

Customer service

Conflict resolution

Interpersonal skills

Attention to detail

Organizational skills

Education

High School diploma or equivalent

Job description

Barnes Foundation is seeking a Guest and Protection Services Associate to provide exceptional customer experiences. This role greets visitors, monitors galleries, and ensures safety, while engaging guests about the Foundation’s collections and programs.

The ideal candidate has a high school diploma and 1-2 years of experience in hospitality or customer service. Strong interpersonal and conflict resolution skills are essential. Join us to help create a welcoming environment for every guest.