Guest Experience & Programs Lead

Sanctuary Beach Resort; California; On-site; USD 65,000 - 95,000; Full time

Job summary

Qualifications

• Experience leading guest experience initiatives in a hospitality setting.
• Ability to coordinate multi-department programs and events.
• Strong vendor management and budgeting capabilities.

Responsibilities

• Oversee in-house programming and monthly class schedules.
• Coordinate group experiences, private bookings, and guest arrangements.
• Manage vendor onboarding, communications, and payments for GE initiatives.
• Support marketing efforts and property branding through guest-facing experiences.

Skills

Guest experience management

Vendor management

Event programming

Cross-department collaboration

Budget forecasting

Tools

Canva

Job description