Guest Experience Pro: Quick, Caring Service

Target; West Orange (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, resolve issues, and promote loyalty programs in a fast-paced store environment. You will greet customers, assist with store services, and ensure a friendly, efficient shopping experience.

You will participate in training and develop skills in customer service, product knowledge, and store operations, while maintaining safety and compliance standards across shifts including nights and weekends.

Qualifications

• Communicating effectively with guests
• Welcoming and helpful attitude toward guests and team members
• Attention to detail while prioritizing tasks
• Ability to educate guests and engage around products and services
• Ability to use multiple devices and handheld scanners as directed
• Ability to work independently and in a team
• Remain focused in a fast-paced environment and manage multiple tasks

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting guests
• Help guests find what they need and resolve issues for a smooth shopping experience
• End every guest transaction with a sincere thank you
• Support team efforts and assist peers while maintaining a positive attitude
• Maintain a clean, safe work area and stock supplies as needed
• Demonstrate a culture of ethical conduct, safety and compliance

Job description

Target is seeking a Guest Advocate to welcome guests, resolve issues, and promote loyalty programs in a fast-paced store environment. You will greet customers, assist with store services, and ensure a friendly, efficient shopping experience.

You will participate in training and develop skills in customer service, product knowledge, and store operations, while maintaining safety and compliance standards across shifts including nights and weekends.