Guest Advocate: Quick, Friendly Guest Service

Target; Brighton (MI); On-site; USD 19,000 - 27,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome and assist guests, ensure a friendly shopping experience, and support store operations. You will engage with guests, answer questions, and guide them through products, services, and loyalty programs.

The role requires patience, effective communication, and the ability to manage multiple tasks in a fast-paced environment while maintaining a positive attitude and strong teamwork. Training will cover store procedures and safety guidelines.

Qualifications

• Experience delivering friendly guest service.
• Ability to handle multiple tasks in a fast-paced retail environment.
• Willingness to work flexible hours, including nights, weekends, holidays.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting guests and assisting with their needs.
• Help guests find products and resolve issues to ensure a smooth shopping experience.
• Explain store services and promotions and assist with eligibility for benefits or loyalty programs.
• Operate scanners and checkout processes accurately while upholding safety standards.

Skills

Guest interaction

Customer service

Teamwork

Flexible schedule

Problem solving

Multi-tasking

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate to welcome and assist guests, ensure a friendly shopping experience, and support store operations. You will engage with guests, answer questions, and guide them through products, services, and loyalty programs.

The role requires patience, effective communication, and the ability to manage multiple tasks in a fast-paced environment while maintaining a positive attitude and strong teamwork. Training will cover store procedures and safety guidelines.