Guest Experience Pro - Flexible Shifts & Fast-Paced

Target; Fairfax (VA); On-site; USD 20,000 - 29,000; Full time

Job summary

Target is looking for a Guest Advocate to warmly greet guests, assist with product discovery, and resolve issues during fast-paced store hours. You will promote loyalty programs and help guests navigate checkout, returns, and digital features. The role emphasizes teamwork, flexibility, and outstanding service in a dynamic retail environment.

Ideal candidates communicate effectively, stay composed under pressure, and enjoy helping others while supporting store operations and customer satisfaction.

Qualifications

• Ability to greet and assist guests in a fast-paced retail environment.
• Willingness to learn Target apps and loyalty programs.
• Strong attention to detail and accuracy in transactions.
• Customer service oriented with a friendly attitude.

Responsibilities

• Greet guests and provide friendly, helpful assistance.
• Help guests locate products and resolve issues for a smooth shopping experience.
• Explain store features, promos, and loyalty programs to guests.
• Assist with returns, exchanges and guidance at checkout.
• Maintain a clean, organized work area and assist team members as needed.

Skills

Guest interaction

Communication

Teamwork

Flexibility

Problem solving

Job description

Target is looking for a Guest Advocate to warmly greet guests, assist with product discovery, and resolve issues during fast-paced store hours. You will promote loyalty programs and help guests navigate checkout, returns, and digital features. The role emphasizes teamwork, flexibility, and outstanding service in a dynamic retail environment.

Ideal candidates communicate effectively, stay composed under pressure, and enjoy helping others while supporting store operations and customer satisfaction.