Guest Experience Pro — Flexible Shifts & Quick Service

Target; Bakersfield (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, assist with questions, and deliver a friendly shopping experience. You will greet guests, help locate products, and resolve issues quickly. The role emphasizes service excellence, teamwork, and knowledge of Target’s loyalty programs and digital features.

Training will cover customer engagement, use of handheld scanners, and operating in a fast-paced store environment. Flexibility for nights, weekends, and peak times is expected.

Qualifications

• Excellent communication with guests using positive language.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to use multiple frequency devices and handheld scanners.
• Able to work independently and with a team.
• Remain focused and composed in a fast-paced environment.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting guests and assisting with needs.
• Help guests find products and resolve issues to ensure a smooth shopping experience.
• End every guest interaction with a sincere thank you.
• Support team efforts and assist peers while staying positive and respectful.
• Adapt to business and guest needs to deliver an exceptional experience.
• Promote store promos, benefits and services to guests.

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Educating guests

Multi-frequency device usage

Teamwork

Staying composed under pressure

Resolve guest questions

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to welcome guests, assist with questions, and deliver a friendly shopping experience. You will greet guests, help locate products, and resolve issues quickly. The role emphasizes service excellence, teamwork, and knowledge of Target’s loyalty programs and digital features.

Training will cover customer engagement, use of handheld scanners, and operating in a fast-paced store environment. Flexibility for nights, weekends, and peak times is expected.