Guest Experience Pro: Park Arrivals & Tickets

Homebase, Inc.; Grapevine (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Quarterly raises

Spot bonuses

Local business discounts

Free and discounted Dig World tickets

Job summary

Dig World Grapevine in Grapevine, Texas, is hiring a Park Arrivals Team Member to handle guest transactions at the entrance and validate tickets with a friendly welcome. You will support arrivals functions, maintain knowledge of admission products, and help guests choose the best option for their visit.

The role emphasizes service excellence and teamwork, with opportunities to contribute to a positive guest experience and a fun, family-friendly work environment.

Qualifications

• Experience delivering friendly guest service.
• Strong cashier and POS handling skills.
• Ability to explain admission options to guests.

Responsibilities

• Process guest transactions using the POS system.
• Validate guest tickets and provide a warm welcome.
• Support arrivals functions (Crossing Guard, Guest Services, Exit Greeter).
• Maintain knowledge of admission products and assist guests in selecting options.

Skills

Customer service

Cash handling

Guest interaction

Tools

POS system

Job description

Dig World Grapevine in Grapevine, Texas, is hiring a Park Arrivals Team Member to handle guest transactions at the entrance and validate tickets with a friendly welcome. You will support arrivals functions, maintain knowledge of admission products, and help guests choose the best option for their visit.

The role emphasizes service excellence and teamwork, with opportunities to contribute to a positive guest experience and a fun, family-friendly work environment.