Guest Experience Pro: On-the-Go Coordinator

The Atchison Group Inc.; Chantilly (VA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with discretionary match

Company paid life insurance

Short/long term disability

Supplemental life insurance

Vacation, sick, and floating holidays

Paid time off

Wellness program

Discounted corporate housing

Job summary

National Corporate Housing is seeking a Guest Experience Coordinator to deliver exceptional service for residents before, during, and after stays at corporate housing properties. You will coordinate apartment readiness, assist guests in real time, and ensure smooth move-ins and move-outs with a client-first mindset.

The role requires strong communication, reliability, and a flexible, hands-on approach. Expect active guest interaction, local daytime travel, and collaboration with vendors to

Qualifications

• A personable self-starter with strong communication skills and a customer-service mindset.
• Must be a reliable team player with a flexible, can-do attitude.
• Comfortable with local daytime travel for apartment inspections and deliveries.
• Familiar with basic computer programs (Microsoft Office, Outlook, etc.).
• High school diploma or GED required; must be at least 18 years old.

Responsibilities

• Conduct pre-move-in and post-move-out walkthroughs to assess condition and readiness.
• Document and elevate any issues, damages, or concerns in a timely manner.
• Deliver an outstanding guest experience by serving as the go-to contact throughout the resident’s stay.
• Respond to guest needs promptly, including local travel to deliver items or resolve issues.
• Personalize move-in gifts and maintain inventory of welcome materials.
• Maintain and track local lockbox inventory for guest access.
• Coordinate with vendors for furniture and service deliveries, pickups, and installations.

Skills

Communication skills

Customer service

Self-motivation

Team collaboration

Local travel readiness

MS Office/Outlook

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

National Corporate Housing is seeking a Guest Experience Coordinator to deliver exceptional service for residents before, during, and after stays at corporate housing properties. You will coordinate apartment readiness, assist guests in real time, and ensure smooth move-ins and move-outs with a client-first mindset.

The role requires strong communication, reliability, and a flexible, hands-on approach. Expect active guest interaction, local daytime travel, and collaboration with vendors to