Guest Experience Pro - Multirole Restaurant Support

Bakersfield; Cincinnati (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Bakersfield at Thunderdome Restaurant Group is seeking enthusiastic support team members in Cincinnati. You will greet guests, answer phones, make reservations, and assist with carry out and table clearing.

You’ll collaborate with bar and service teams to maintain a clean, efficient dining environment and ensure guest satisfaction. The role involves movement, lifting up to 50 pounds, and following procedures to uphold quality standards.

Qualifications

• Knowledgeable about food and beverage offerings.
• Maintains a clean and professional appearance.
• Greets guests, answers phones, and makes reservations.
• Assists with carry out operations.
• Supports service team with clearing, cleaning and resetting tables.

Responsibilities

• Greets our guests, answers phones and makes reservations.
• Assists with carry out operations.
• Supports service team with clearing, cleaning and resetting of tables.
• Supports bar team with bar prep, stocking the bar and cleaning glassware.
• Handles guests' requests and complaints professionally and ensures guest satisfaction.

Skills

Guest greeting

Phone etiquette

Reservation handling

Team collaboration

Job description

Bakersfield at Thunderdome Restaurant Group is seeking enthusiastic support team members in Cincinnati. You will greet guests, answer phones, make reservations, and assist with carry out and table clearing.

You’ll collaborate with bar and service teams to maintain a clean, efficient dining environment and ensure guest satisfaction. The role involves movement, lifting up to 50 pounds, and following procedures to uphold quality standards.