Support Team Member

Bakersfield; Cincinnati (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Bakersfield at Thunderdome Restaurant Group is seeking enthusiastic support team members in Cincinnati. You will greet guests, answer phones, make reservations, and assist with carry out and table clearing.

You’ll collaborate with bar and service teams to maintain a clean, efficient dining environment and ensure guest satisfaction. The role involves movement, lifting up to 50 pounds, and following procedures to uphold quality standards.

Qualifications

• Knowledgeable about food and beverage offerings.
• Maintains a clean and professional appearance.
• Greets guests, answers phones, and makes reservations.
• Assists with carry out operations.
• Supports service team with clearing, cleaning and resetting tables.

Responsibilities

• Greets our guests, answers phones and makes reservations.
• Assists with carry out operations.
• Supports service team with clearing, cleaning and resetting of tables.
• Supports bar team with bar prep, stocking the bar and cleaning glassware.
• Handles guests' requests and complaints professionally and ensures guest satisfaction.

Skills

Guest greeting

Phone etiquette

Reservation handling

Team collaboration

Job description

WHO WE AREAre you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:Make a MemoryAdd ValueBe TransparentPersevereThrow the PartyOUR OPPORTUNITYBakersfield, featuring authentic, Mexican street fare, tequila and whiskey, is looking for experienced support team members. Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.HOW YOU WILL CONTRIBUTEKnowledgeable about our food and beverage offeringsMaintains a clean and professional appearanceMaintains a safe and clean environment for guests and teamGreets our guests, answers phones and makes reservationsAssists with carry out operationsSupports service team with clearing, cleaning and resetting of tablesSupports bar team with bar prep, stocking the bar and cleaning glasswareHandles guests' requests and complaints professionally and ensures guest satisfactionMaintains a positive and cooperative team environmentWHAT WE PROVIDEMedical, vision, dental and life insurance eligibility within 90 days of employment for full time team members401K eligibility for full time team members after the completion of 1 year of continuous serviceOpportunity to grow, be challenged and pushed professionally