Guest Experience Pro — Mountain Resort Front Desk

Brundage Mountain Resort Llc; McCall (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Brundage Mountain Resort Llc in McCall, Idaho, is seeking a Guest Services Representative for seasonal full-time or part-time winter 26/27. You are the first point of contact, selling mountain products and addressing guest questions to ensure an exceptional visit.

Flexibility to work weekends and holidays is required. Responsibilities include processing sales with the Entabeni POS, providing directions, handling inquiries, and promoting Brundage events while maintaining a professional appearance

Qualifications

• High School GED required.
• Minimum of 1 year of customer service experience.
• Minimum of 1 year of cash handling experience.
• Able to present detailed information clearly in verbal and written form.

Responsibilities

• Explain mountain services and answer questions from guests.
• Process sales and reservations using Entabeni POS system.
• Promote Brundage products and events to guests.
• Enforce Brundage health/safety policies with guests and staff.
• Maintain professional appearance and customer-focused attitude.

Skills

Customer service

Cash handling

Verbal & written communication

Microsoft Office

Education

High School GED

Tools

Entabeni POS

MS Office

Job description

Brundage Mountain Resort Llc in McCall, Idaho, is seeking a Guest Services Representative for seasonal full-time or part-time winter 26/27. You are the first point of contact, selling mountain products and addressing guest questions to ensure an exceptional visit.

Flexibility to work weekends and holidays is required. Responsibilities include processing sales with the Entabeni POS, providing directions, handling inquiries, and promoting Brundage events while maintaining a professional appearance