Guest Experience Pro - Front Desk Agent (Daily Pay)

Aimbridge-Hospitality; Columbia (MD); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, a front desk team at SpringHill Suites Columbia Fort Meade Area, is hiring a Front Desk Agent to deliver exceptional guest service and manage seamless check-ins and inquiries.

The role requires a high school diploma, familiarity with hotel software and Microsoft Office, and offers standard full‑time hours with benefits. Competitive pay ranges from $16.00 to $19.00 per hour, plus daily pay options.

Qualifications

• High school diploma or equivalent. Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: provide warm, top‑tier service to guests and handle inquiries to ensure an unforgettable stay.
• Communication Champ: convey messages clearly and confidently with guests and team members to keep operations smooth.
• Quick-Thinking Problem Solver: address challenges promptly and turn potential issues into positive outcomes.
• Multitasking Marvel: manage reservations, check‑ins/outs, and finance tasks with organization and precision.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Tools

PMS software

Microsoft Office

Job description

Aimbridge Hospitality, a front desk team at SpringHill Suites Columbia Fort Meade Area, is hiring a Front Desk Agent to deliver exceptional guest service and manage seamless check-ins and inquiries.

The role requires a high school diploma, familiarity with hotel software and Microsoft Office, and offers standard full‑time hours with benefits. Competitive pay ranges from $16.00 to $19.00 per hour, plus daily pay options.