Guest Experience Pro | Flexible Hours & Fast-Paced Help

Target; Santa Ana (CA); Presencial; USD 22.000 - 31.000; Jornada completa

Descripción de la vacante

Target is hiring a Guest Advocate in Santa Ana, CA. You will greet guests, help with finding products, and resolve issues to ensure a positive shopping experience. The role emphasizes friendly service, upselling benefits, and using the Target App features to assist customers.

Expect a fast-paced environment with opportunities for growth and cross-team collaboration. The position requires strong communication, teamwork, and the ability to adapt to varying guest needs, including nights and

Formación

• Enjoy interacting and helping others - including guests and team members you work with.
• Thrive in a fast-moving, physically demanding role requiring teamwork, flexibility and problem solving.
• Open to flexible work schedule including nights, weekends, holidays and peak times.

Responsabilidades

• Create an easy, inspiring and friendly guest experience by greeting guests and assisting them.
• Help guests find products and resolve issues to ensure a smooth shopping experience.
• End every guest interaction with a sincere thank you and maintain a positive attitude.
• Support peers and collaborate with store teams to deliver high-quality guest service.
• Promote and inform guests about current promos and the Target App features.
• Scan and bag items efficiently, maintaining accuracy and safety standards.
• Demonstrate knowledge of Order Pick-Up, Drive Up, and online ordering to guide guests.

Conocimientos

Interpersonal skills

Guest service

Communication

Teamwork

Attention to detail

Problem solving

Adaptability

Technology literacy

Herramientas

Handheld scanners

Descripción del empleo

Target is hiring a Guest Advocate in Santa Ana, CA. You will greet guests, help with finding products, and resolve issues to ensure a positive shopping experience. The role emphasizes friendly service, upselling benefits, and using the Target App features to assist customers.

Expect a fast-paced environment with opportunities for growth and cross-team collaboration. The position requires strong communication, teamwork, and the ability to adapt to varying guest needs, including nights and