Guest Experience Specialist — Flexible Hours

Target; Santa Ana (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Target is hiring a Guest Advocate in California. You will warmly greet guests, help them find items, resolve issues, and explain benefits and services such as loyalty programs and the Target App.

You’ll support drive-up, order pickup, and in-store visits, maintaining a friendly, efficient shopping experience. Ideal candidates enjoy helping others, thrive in a fast-paced setting, and are flexible with shifts, including nights and weekends.

Qualifications

• Communicating and interacting with guests to build a welcoming guest experience.
• Blending problem solving and decision making to resolve guest concerns.
• Adapting to different guest interactions and situations.
• Promoting and engaging around various benefits, offerings and services.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the commitments.
• Greet guests and assist with finding products or resolving issues.
• Help guests enroll in loyalty programs and use Target App features.
• Scan and bag items efficiently while following safety standards.
• Maintain a clean, safe work area and assist peers as needed.
• Support order pickup, drive-up and online ordering processes.

Skills

Guest interaction

Problem solving

Adaptability

Upsell & loyalty

Job description

Target is hiring a Guest Advocate in California. You will warmly greet guests, help them find items, resolve issues, and explain benefits and services such as loyalty programs and the Target App.

You’ll support drive-up, order pickup, and in-store visits, maintaining a friendly, efficient shopping experience. Ideal candidates enjoy helping others, thrive in a fast-paced setting, and are flexible with shifts, including nights and weekends.