Guest Experience Pro | Flexible Hours

Target; San Jose (CA); On-site; USD 38,000 - 49,000; Full time

Job summary

Target is hiring a Guest Advocate in San Jose, CA to greet guests, assist with product searches, and process transactions with accuracy and courtesy. You will help guests use the Target App, enroll in loyalty programs, and resolve questions to ensure a positive shopping experience.

Ideal candidates are friendly, can multitask in a fast-paced store, and are able to work flexible hours including nights and weekends. Training will cover all store operations and safety protocols.

Qualifications

• Communicate effectively with guests to create a welcoming experience.
• Remain attentive to guest needs and provide helpful, accurate information.
• Resolve guest questions quickly and politely on the spot.
• Maintain a friendly, helpful attitude with teammates and customers.
• Be adaptable to varying shifts, duties, and store priorities.
• Learn and explain store features, loyalty programs, and app usage.

Responsibilities

• Greet guests and assist with locating items and services.
• Process transactions accurately and efficiently.
• Promote store programs and current promotions to guests.
• Assist guests with the Target App, Wallet, and loyalty enrollment.
• Support cleanliness, organization, and safe store operations.
• Handle returns and exchanges following store policies.

Skills

Guest service

Communication

Problem solving

Teamwork

Flexibility

Customer education

Multitasking

Attention to detail

Job description

Target is hiring a Guest Advocate in San Jose, CA to greet guests, assist with product searches, and process transactions with accuracy and courtesy. You will help guests use the Target App, enroll in loyalty programs, and resolve questions to ensure a positive shopping experience.

Ideal candidates are friendly, can multitask in a fast-paced store, and are able to work flexible hours including nights and weekends. Training will cover all store operations and safety protocols.