Guest Experience Advocate | Flexible Hours

Target; San Jose (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Target is seeking a Guest Advocate in a fast-paced retail environment in San Jose. You will greet guests, help them find products, resolve issues, and ensure a welcoming, efficient shopping experience.

You should enjoy interacting with others, demonstrate strong teamwork, and adapt to varying shifts. The role emphasizes friendly service, promotion of benefits, and accurate checkout processes to drive guest satisfaction.

Qualifications

• Enjoy interacting and helping others - including guests and teammates.
• Thrive in a fast-moving, active environment requiring teamwork, flexibility and problem solving.
• Open to flexible work schedule with varying hours, days or shifts (nights, weekends, holidays).
• Comfort with using handheld scanners and store tech to assist guests.

Responsibilities

• Create an easy, inspiring guest experience by greeting guests and offering help.
• Assist guests in locating items and resolving issues for a smooth shopping trip.
• End each guest interaction with a sincere–thank you and positive attitude.
• Support peers and adapt to business needs while maintaining service standards.
• Promote store promotions and help guests enroll in programs like loyalty.

Skills

Guest interaction

Customer service

Teamwork

Communication

Job description

Target is seeking a Guest Advocate in a fast-paced retail environment in San Jose. You will greet guests, help them find products, resolve issues, and ensure a welcoming, efficient shopping experience.

You should enjoy interacting with others, demonstrate strong teamwork, and adapt to varying shifts. The role emphasizes friendly service, promotion of benefits, and accurate checkout processes to drive guest satisfaction.