Guest Experience & Party Lead — Part-Time

KENDO HOLDINGS INC; New York (NY); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Competitive pay + tips

Paid time off

Career growth

Supportive work environment

Job summary

LIP LAB - Upper East Side in New York is seeking a Part-Time Parties & Guest Experience Lead to deliver exceptional guest service and orchestrate party experiences. The role supports operations, appointments, and team leadership in a fast-paced retail environment.

The position is 20 hours per week with pay ranging from $19 to $20 per hour plus tips, reflecting experience and location. Reports to Store Manager and advertises an energetic, inclusive culture.

Qualifications

• Minimum of 2 years in guest services, hospitality, retail leadership, or a similar customer-facing environment.
• Strong multitasking, organizational, and delegation skills.
• Proficiency with POS systems and Microsoft Office tools.
• Ability to lead with a positive, professional attitude.

Responsibilities

• Deliver a best-in-class guest experience from start to finish.
• Manage reservations, welcome guests, and support appointment flow.
• Host parties and lead experiences aligned with Lip Lab service standards.
• Coordinate with Store Manager to meet service expectations and goals.
• Oversee party booking, communication, scheduling, and invoicing.

Skills

Guest services

Leadership

Communication

Multitasking

Tools

POS systems

Microsoft Excel

Microsoft Word

Outlook

Google Docs

Job description

LIP LAB - Upper East Side in New York is seeking a Part-Time Parties & Guest Experience Lead to deliver exceptional guest service and orchestrate party experiences. The role supports operations, appointments, and team leadership in a fast-paced retail environment.

The position is 20 hours per week with pay ranging from $19 to $20 per hour plus tips, reflecting experience and location. Reports to Store Manager and advertises an energetic, inclusive culture.