Guest-Experience Parking Ambassador

Premium Parking; San Antonio (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Premium Parking is seeking a Parking Ambassador in San Antonio to greet guests, answer questions, and help direct traffic at our facilities and events. You will support high-traffic periods, maintain cleanliness, and report safety or maintenance issues to keep operations smooth and welcoming.

The role requires strong customer service and communication, the ability to work outdoors in varying weather, and comfort with smartphones for operational tasks.

Qualifications

• Strong customer service and communication skills.
• Ability to provide friendly, professional guest service.
• Ability to work independently and maintain professionalism at all times.
• Comfortable using smartphones or handheld devices for operational tasks (training provided).
• Ability to stand and/or walk for an entire shift.
• Ability to work outdoors in varying weather conditions.
• Previous customer service, parking, or hospitality experience preferred.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure.
• Answer questions about parking rates, payment options, directions, and site information.
• Direct traffic and guide vehicles safely and efficiently into parking areas.
• Assist guests with concerns and help resolve issues professionally.
• Support event parking operations and high-traffic periods.
• Conduct routine walkthroughs to identify safety concerns and equipment issues.
• Maintain a clean, organized, and inviting parking facility and report facility concerns.
• Promote a safe environment by following company procedures and reporting hazards or incidents.

Skills

Customer service

Communication

Independence

Smartphone use

Outdoor work

Stamina

Job description

Premium Parking is seeking a Parking Ambassador in San Antonio to greet guests, answer questions, and help direct traffic at our facilities and events. You will support high-traffic periods, maintain cleanliness, and report safety or maintenance issues to keep operations smooth and welcoming.

The role requires strong customer service and communication, the ability to work outdoors in varying weather, and comfort with smartphones for operational tasks.