Guest Experience & Park Operations Manager

Urban Air Adventure Parks; Apple Valley (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Urban Air Adventure Parks is looking for a highly-motivated Manager for our Apple Valley location. This role involves cultivating a team environment, ensuring exceptional customer service, assisting in staff development, and maintaining a safe environment. Candidates should possess strong leadership skills and experience in the hospitality industry.

The position requires flexibility to work evenings, weekends, and holidays. Urban Air values teamwork, positivity, and professionalism.

Qualifications

• 1+ year supervisory or management experience required.
• Experience in hospitality is preferred.
• Strong communication skills; ability to write and verbally communicate clearly.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention of staff, coaching, and discipline.
• Maintain a safe, clean, and secure environment for guests and staff.

Skills

Team leadership

Customer service

Communication skills

Microsoft Office

Problem-solving

Motivational skills

Job description

Urban Air Adventure Parks is looking for a highly-motivated Manager for our Apple Valley location. This role involves cultivating a team environment, ensuring exceptional customer service, assisting in staff development, and maintaining a safe environment. Candidates should possess strong leadership skills and experience in the hospitality industry.

The position requires flexibility to work evenings, weekends, and holidays. Urban Air values teamwork, positivity, and professionalism.