Guest Experience & Ops Leader - Flexible Hours

Freddy's Frozen Custard & Steakburgers; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with company match

Bonus opportunities

Paid time off

Free Freddy's food and custard

Family-friendly work culture

Flexible hours

Paid training and advancement

Job summary

Freddy's Frozen Custard & Steakburgers in Fishers, IN is seeking an Assistant Manager to lead guest relations, team development, and daily operations of the restaurant. You will oversee hospitality, quality, cleanliness, inventory, schedules, and P&L knowledge while delivering a fun, energetic work environment with opportunities for advancement.

Experience in restaurant leadership, the ability to analyze performance data, coach staff, and maintain high standards is required; benefits include

Qualifications

• Experience in guest service and leadership within a restaurant setting.
• Ability to read and analyze financial statements, sales reports, or performance data.
• Aptitude for coaching, training, and teamwork in a fast-paced environment.
• Strong attention to detail and adherence to quality standards.
• Effective communication with guests and team members.
• Proficiency in typical desktop software programs.
• Experience with inventory, scheduling, labor management, and P&L knowledge is helpful.
• Focus on profits and sales growth.

Responsibilities

• Lead guest relations and ensure high-quality guest experiences.
• Develop and coach team members to strengthen service and operations.
• Monitor financials, reports, and performance data to meet goals.
• Maintain quality standards, inventory, and scheduling in a fast-paced setting.

Skills

Guest service

Team building

People development

Financial reporting

Performance data

Coaching

Communication

Time management

Inventory control

P&L knowledge

Tools

Microsoft Excel

POS systems

Inventory software

Job description

Freddy's Frozen Custard & Steakburgers in Fishers, IN is seeking an Assistant Manager to lead guest relations, team development, and daily operations of the restaurant. You will oversee hospitality, quality, cleanliness, inventory, schedules, and P&L knowledge while delivering a fun, energetic work environment with opportunities for advancement.

Experience in restaurant leadership, the ability to analyze performance data, coach staff, and maintain high standards is required; benefits include