Guest Experience & Operations Specialist

Auberge Collection; Kennebunk (ME); On-site; USD 20,664 - 30,307; Full time

Job summary

WBI Operations LLC is seeking an Operations Houseman to support daily property operations, assist with event setups, guest experiences, and furniture moves across departments. The role emphasizes reliability, physical fitness, and proactive teamwork to ensure spaces are prepared and guest requests are executed smoothly.

You will partner with Events, Guest Services and other teams, perform light maintenance tasks, and help maintain clean public areas while staying flexible for weekends, evenings,

Qualifications

• Experience in hospitality or facilities is preferred but not required.
• Strong organizational and time-management abilities.
• Able to work independently and as part of a team.
• Excellent communication and customer service skills.
• Flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Set up and break down guest experiences and events.
• Move furniture and equipment safely throughout the property.
• Maintain cleanliness of public areas and meeting spaces.
• Coordinate with multiple departments to meet guest needs.

Skills

Hospitality experience

Time management

Communication skills

Team player

Independent worker

Education

High school diploma or equivalent

Job description

WBI Operations LLC is seeking an Operations Houseman to support daily property operations, assist with event setups, guest experiences, and furniture moves across departments. The role emphasizes reliability, physical fitness, and proactive teamwork to ensure spaces are prepared and guest requests are executed smoothly.

You will partner with Events, Guest Services and other teams, perform light maintenance tasks, and help maintain clean public areas while staying flexible for weekends, evenings,