Event Setup & Guest Experience Specialist

Auberge; Kennebunk (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

WBI Operations LLC is seeking an Operations Houseman to support day-to-day property operations across departments, assisting with event setups, guest experiences, furniture moves, and facility projects. The role requires physical stamina and a proactive, guest-focused approach to maintaining presentation-ready spaces.

You will coordinate with Events, Food & Beverage, and Guest Services to ensure spaces are safe, clean, and welcoming, while executing special requests and supporting a fast-paced

Qualifications

• Excellent customer service and communication abilities.
• Strong organizational and time management skills.
• Ability to work independently and in a team.
• Willingness to work weekends, evenings, and holidays.
• Experience in hospitality or facilities is a plus.

Responsibilities

• Set up and break down guest experiences and events.
• Arrange furniture, décor, equipment, and amenities to standard.
• Deliver and stage guest requests and ensure spaces are presentation-ready.
• Move furniture and assist with room changes and projects.
• Coordinate with multiple departments to support operations.

Skills

Customer service

Communication

Teamwork

Organization

Flexible schedule

Education

High school diploma or equivalent

Job description

WBI Operations LLC is seeking an Operations Houseman to support day-to-day property operations across departments, assisting with event setups, guest experiences, furniture moves, and facility projects. The role requires physical stamina and a proactive, guest-focused approach to maintaining presentation-ready spaces.

You will coordinate with Events, Food & Beverage, and Guest Services to ensure spaces are safe, clean, and welcoming, while executing special requests and supporting a fast-paced