Guest Experience & Operations Manager

Subway; Norfolk (NE); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

University course credits

Job summary

Subway in Norfolk, NE is seeking a Restaurant Manager to oversee daily operations, ensure guest satisfaction, and maintain food quality. You will manage inventory, supervise staff, and enforce safety standards while coordinating local marketing efforts.

The role emphasizes strong communication, teamwork, and hands-on leadership in a fast-paced restaurant environment. Full-time and part-time shifts vary by location with opportunity for growth.

Qualifications

• Education: High school diploma or equivalent, college degree preferred.
• Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff.
• Must be an excellent communicator with the ability to deal with all levels of team members.

Responsibilities

• Recruiting and rewarding outstanding Team members.
• Ensuring safety and security protocols are followed, including being aware of local and national healthy and food safety codes.
• Maintaining business records and analyzing them to help increase sales.
• Identifying and contacting prospective Guests to promote sales.
• Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window.
• Planning special events and promotions.

Skills

Communication

Team leadership

Staff training

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Subway in Norfolk, NE is seeking a Restaurant Manager to oversee daily operations, ensure guest satisfaction, and maintain food quality. You will manage inventory, supervise staff, and enforce safety standards while coordinating local marketing efforts.

The role emphasizes strong communication, teamwork, and hands-on leadership in a fast-paced restaurant environment. Full-time and part-time shifts vary by location with opportunity for growth.