Guest Experience & Operations Leader

Urban Air Adventure Parks; Tukwila (WA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading indoor adventure park in Tukwila, WA is looking for a highly-motivated Manager to lead exceptional team performance and customer service. The ideal candidate should have a background in hospitality and supervisory experience, fostering a positive environment that embodies the company culture of Activating Awesome. Responsibilities include managing staff training, scheduling, and ensuring safety and operational standards are met. Weekend and holiday availability is required.

Qualifications

• Experience in hospitality (Theme Parks, Family Entertainment Centers, etc.) preferred.
• 1+ year supervisory or management experience required.
• Ability to pass a thorough background check.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention of staff, coaching, discipline.
• Develop weekly schedules and ensure appropriate staffing levels.

Skills

Hospitality experience

Supervisory skills

Strong communication skills

Team motivation

Adaptability

Positive attitude

Job description

A leading indoor adventure park in Tukwila, WA is looking for a highly-motivated Manager to lead exceptional team performance and customer service. The ideal candidate should have a background in hospitality and supervisory experience, fostering a positive environment that embodies the company culture of Activating Awesome. Responsibilities include managing staff training, scheduling, and ensuring safety and operational standards are met. Weekend and holiday availability is required.