Guest Experience Operations Lead

remingtonhotelscareers; Parsippany-Troy Hills (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Remington Hotels seeks a dedicated team member to manage housekeeping operations on-site in Parsippany, NJ. You will prepare schedules, inspect rooms daily, train staff, and handle special requests and VIPs to ensure guest satisfaction.

Responsibilities include maintaining records, running departure reports, and promptly reporting safety hazards. A strong work ethic, flexibility with hours, and teamwork are essential for success.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends, and holidays.

Responsibilities

• Prepare staff schedules and complete the work distribution report.
• Inspect guest rooms and public areas daily to meet standards.
• Train and supervise new associates and provide ongoing training.
• Check for early make-ups, special requests and VIPs.
• Maintain written records for lost and found.
• Run a departure report and recheck rooms in your assigned section.
• Write up work orders for repairs and report safety hazards immediately.

Skills

Team player

Attention to detail

Strong communication

Training and supervision

Time management

Education

High school diploma or equivalent

Job description

Remington Hotels seeks a dedicated team member to manage housekeeping operations on-site in Parsippany, NJ. You will prepare schedules, inspect rooms daily, train staff, and handle special requests and VIPs to ensure guest satisfaction.

Responsibilities include maintaining records, running departure reports, and promptly reporting safety hazards. A strong work ethic, flexibility with hours, and teamwork are essential for success.