Guest Experience Floor Supervisor

remingtonhotelscareers; Princeton (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Remington Hotels is seeking a dedicated housekeeping supervisor to ensure guest rooms and public areas meet company standards. The role emphasizes staffing, training, and daily quality checks within a fast-paced hotel environment.

You will train new associates, manage special requests and VIPs, maintain lost-and-found records, run departure reports, and promptly report safety hazards or repairs to management to keep operations running smoothly.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Team-oriented with customer-focused hospitality mindset.

Responsibilities

• Prepare schedules for staff and complete the work distribution report.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Skills

High work ethic

Self-initiative

Team player

Flexible schedule

Job description

Remington Hotels is seeking a dedicated housekeeping supervisor to ensure guest rooms and public areas meet company standards. The role emphasizes staffing, training, and daily quality checks within a fast-paced hotel environment.

You will train new associates, manage special requests and VIPs, maintain lost-and-found records, run departure reports, and promptly report safety hazards or repairs to management to keep operations running smoothly.