Guest Experience Operations Lead

hollandamericaprincess

Anchorage (AK)

On-site

USD 42,000 - 62,000

Full time

12 days ago
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Job summary

Holland America Princess Alaska Tours seeks a Guest Service Supervisor to oversee guest service tour-desk operations and deliver outstanding service to guests and employees.

The role requires applying knowledge of tours, services, policies, and procedures while supporting overall company goals. You will be a proactive problem-solver and frontline leader in our Alaska operations.

Join a team committed to excellence, consistent service delivery, and teamwork across our tour experiences.

Job description

Holland America Princess Alaska Tours seeks a Guest Service Supervisor to oversee guest service tour-desk operations and deliver outstanding service to guests and employees.

The role requires applying knowledge of tours, services, policies, and procedures while supporting overall company goals. You will be a proactive problem-solver and frontline leader in our Alaska operations.

Join a team committed to excellence, consistent service delivery, and teamwork across our tour experiences.

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