Guest Experience & Operations Coordinator

Tom Wood Nissan; Whitestown (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical, Dental, and Vision Insurance

Paid Time Off

Paid Holidays

Tuition Reimbursement

Job summary

Tom Wood Toyota is seeking an Operations Specialist to be the first point of contact for customers, guests, vendors, and visitors. The role combines friendly customer service with essential administrative and operational support to the dealership.

The ideal candidate enjoys working with people, communicates effectively, stays organized in a fast-paced environment, and takes pride in providing exceptional service from the moment a customer walks through the door or calls the dealership.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and basic computer systems.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• Professional appearance and demeanor.
• Dependable attendance and punctuality.

Responsibilities

• Welcome customers, vendors, and visitors in a friendly and professional manner.
• Create a positive first impression that reflects Tom Wood Toyota's commitment to exceptional customer service.
• Assist guests with directions and connect them with the appropriate department or team member.
• Maintain a clean, organized, and welcoming reception area.

Skills

Verbal & written communication

Organization

MS Office

Multitasking

Professionalism

Punctuality

Education

High school diploma

Tools

Basic computer systems

Job description

Tom Wood Toyota is seeking an Operations Specialist to be the first point of contact for customers, guests, vendors, and visitors. The role combines friendly customer service with essential administrative and operational support to the dealership.

The ideal candidate enjoys working with people, communicates effectively, stays organized in a fast-paced environment, and takes pride in providing exceptional service from the moment a customer walks through the door or calls the dealership.