Guest Experience & Operations Associate

Whistle Express Car Wash; Richlands (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Whistle Express Car Wash in Richlands, VA is looking for an Associate to guide guests through the wash experience, keep the site running smoothly, and help ensure every customer leaves with a positive impression.

This hands-on role involves working on the lot, in the tunnel, and at the vacuum and convenience stations, with a focus on service, sales support, and accurate account management. The job is physical and fast-paced, offering tangible daily outcomes.

Qualifications

• Physical work and mobility required.
• Able to assist with member sign-ups and account management.
• Must follow safety procedures and maintain a clean work area.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Whistle Express Car Wash in Richlands, VA is looking for an Associate to guide guests through the wash experience, keep the site running smoothly, and help ensure every customer leaves with a positive impression.

This hands-on role involves working on the lot, in the tunnel, and at the vacuum and convenience stations, with a focus on service, sales support, and accurate account management. The job is physical and fast-paced, offering tangible daily outcomes.