Guest Experience & Operations Associate

Whistle Express Car Wash; Pennsylvania; On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash is seeking an Associate to join our fast-paced team. You’ll guide guests through the wash experience, handle member sign-ups, and help keep the site running at full speed.

You’ll perform opening and closing duties, maintain a clean tunnel and stations, and engage with customers to deliver a positive experience while following safety rules and uniform standards. This role is physical and hands-on, perfect for someone who thrives on moving on the lot, in the tunnel, and at

Qualifications

• Provide excellent customer service with a friendly and professional attitude.
• Assist with member sign-ups and account management.
• Follow safety procedures and maintain a clean wash area.
• Maintain professional conduct and adhere to uniform standards.
• Perform opening and closing duties to ensure smooth operations.

Responsibilities

• Welcome guests and drive membership growth with guided sales.
• Prepare vehicles, identify preexisting conditions, and operate wash equipment.
• Engage with customers to ensure a positive experience and manage member accounts.
• Maintain cleanliness and upkeep of tunnels, vacuums, and work areas.
• Perform opening and closing duties and ensure safety.

Skills

Customer service

Sales knowledge

Communication

Teamwork

Job description

Whistle Express Car Wash is seeking an Associate to join our fast-paced team. You’ll guide guests through the wash experience, handle member sign-ups, and help keep the site running at full speed.

You’ll perform opening and closing duties, maintain a clean tunnel and stations, and engage with customers to deliver a positive experience while following safety rules and uniform standards. This role is physical and hands-on, perfect for someone who thrives on moving on the lot, in the tunnel, and at