Hands-On Guest Experience Associate — Make Every Visit Better

Whistle Express Car Wash; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash is seeking an energetic Associate to start a hands-on, fast-moving career on the lot, in the tunnel, and at the vacuum station. You will guide guests through the wash experience, keep operations running smoothly, and help deliver a day-making experience for customers.

This role is physical and team-oriented with clear opportunities for advancement, as many site managers started here.

Qualifications

• Experience delivering friendly and professional customer service.
• Ability to work in a fast-moving, hands-on environment.

Responsibilities

• Welcome Station and Sales: Provide excellent customer service and assist with member sign-ups and account management.
• Wash Station Service: Operate wash equipment safely and maintain a clean wash area.
• Convenience Station: Engage with customers and manage member accounts; support CX and inventory accuracy.
• General Duties: Maintain professional conduct, perform opening/closing duties, and keep the tunnel and facilities clean.

Skills

Customer service

Teamwork

Communication

Job description

Whistle Express Car Wash is seeking an energetic Associate to start a hands-on, fast-moving career on the lot, in the tunnel, and at the vacuum station. You will guide guests through the wash experience, keep operations running smoothly, and help deliver a day-making experience for customers.

This role is physical and team-oriented with clear opportunities for advancement, as many site managers started here.