Guest Experience & Office Services Host

careers-lw; Washington (District of Columbia); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Life and disability insurance

401k plan

11 paid holidays

PTO 23 days

Job summary

Latham & Watkins in Washington, DC is seeking a Workplace Experience Host to warmly welcome guests, coordinate events, and ensure smooth daily operations. This entry-level role requires a high school diploma and at least two years in hospitality or customer service management, offering growth within a global law firm.

The position includes first-line tech support, conference room bookings, visitor access management, and safeguarding confidential information, with a competitive package and broad

Qualifications

• Minimum two years of hospitality or customer service management experience.
• Demonstrates strong communication and emotional intelligence.
• Ability to welcome guests and coordinate office services.

Responsibilities

• Welcoming all personnel and external visitors.
• Anticipating guest needs and guiding in-office services.
• Providing first-line technology assistance and ensuring A/V equipment works.
• Maintaining Workplace Experience inboxes and coordinating with WE 24/7 team.
• Booking conference rooms, visitor offices, taxis, and handling minor repairs; managing print and mail tasks.

Skills

Hospitality experience

Customer service

Communication

EQ

Education

High school diploma

Job description

Latham & Watkins in Washington, DC is seeking a Workplace Experience Host to warmly welcome guests, coordinate events, and ensure smooth daily operations. This entry-level role requires a high school diploma and at least two years in hospitality or customer service management, offering growth within a global law firm.

The position includes first-line tech support, conference room bookings, visitor access management, and safeguarding confidential information, with a competitive package and broad