Guest Experience & Office Concierge

Socket.dev; Los Angeles (CA); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Discretionary performance bonus

Zero-dollar health insurance premiums

Paid holidays and vacation

Fully vested retirement contributions

Job summary

Boston Consulting Group is seeking a Concierge Assistant for the Los Angeles office. You will serve as the face of the office, delivering warm, high‑touch service and supporting day‑to‑day operations under the Office Experience & Events Senior Manager.

Key responsibilities include greeting visitors, guiding them to destinations, managing desk reservations, handling guest needs, and coordinating meeting support and IT requests.

Qualifications

• Bachelor's degree strongly preferred.
• 0–2 years in administrative support or customer service.
• Excellent communication and organizational skills.
• Ability to multitask and maintain professionalism under pressure.

Responsibilities

• Greet and direct visitors and maintain a welcoming reception.
• Assist employees and visitors with space navigation and desk reservations.
• Handle guest needs, assignments, and admin requests.
• Monitor concierge inbox and arrange guest space, conference room reservations, and access.
• Coordinate meeting support: catering, IT, and room setup.
• Assist with basic IT tasks (e.g., guest Wi‑Fi).
• Communicate with teams to support projects and events; provide backup coverage.

Skills

Hospitality mindset

Customer service

Communication skills

Organizational skills

Attention to detail

Team collaboration

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Boston Consulting Group is seeking a Concierge Assistant for the Los Angeles office. You will serve as the face of the office, delivering warm, high‑touch service and supporting day‑to‑day operations under the Office Experience & Events Senior Manager.

Key responsibilities include greeting visitors, guiding them to destinations, managing desk reservations, handling guest needs, and coordinating meeting support and IT requests.