Guest Experience Night Auditor

Hotel Indigo Atlanta - Vinings Galleria; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K match

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Vacation Pay

Holiday Pay

Management Training

Job summary

Aperture Hotels is seeking a Night Auditor to manage guest relations during check-in/out, handle inquiries, and run nightly audits. The role includes assisting other departments as needed and contributing to a pleasant guest experience.

Responsibilities include accurate cash handling, courteous phone communication, and completing brand training. A flexible schedule and professional demeanor are essential.

Qualifications

• Flexibility to work in shifts and report for scheduled shifts.
• Ability to work with little supervision while meeting high-performance standards.
• Excellent organization skills.
• Follow instructions.
• High School Diploma or GED.

Responsibilities

• Provide a welcoming environment at all times.
• Courteous phone etiquette.
• Handle cash and credit cards accurately.
• Protect guest information and ensure privacy.
• Strive to achieve 100% guest satisfaction.
• Complete Brand and Company Training in a timely manner.
• Complete any work or projects assigned by supervisor.

Skills

Customer service

Cash handling

Phone etiquette

Computer literacy

Communication

Teamwork

Privacy protection

Education

High School Diploma or GED

AA or Bachelor's Degree

Tools

Hotel operating systems

Job description

Aperture Hotels is seeking a Night Auditor to manage guest relations during check-in/out, handle inquiries, and run nightly audits. The role includes assisting other departments as needed and contributing to a pleasant guest experience.

Responsibilities include accurate cash handling, courteous phone communication, and completing brand training. A flexible schedule and professional demeanor are essential.