Rock‑Star Retail Sales Associate

Hard Rock Cafe; New York (NY); On-site; USD 26,174 - 34,440; Full time

Job summary

Hard Rock Cafe in New York is seeking a Retail Sales Associate to guide guests through their shopping experience. You will greet guests, answer questions, and process sales using a POS system while maintaining accurate cash handling and a clean, organized store.

The role emphasizes product knowledge, guest engagement, and delivering memorable experiences that align with Hard Rock’s brand. This is a full-time, on-site position in our bustling cafe retail space.

Qualifications

• Stays calm in fast-paced environments.
• Maintains organization and attention to detail.
• Shows a friendly, professional attitude toward guests.

Responsibilities

• Greet guests and answer questions politely.
• Answer the phone and assist customers with inquiries.
• Process sales transactions using POS system and handle payments.
• Maintain accurate cash drawer balances.
• Demonstrate product knowledge and up-sell when appropriate.
• Keep store clean and organized and manage stock levels.
• Perform opening/closing and side duties as needed.
• Create memorable guest experiences and strive for customer delight.

Skills

Guest interaction

Sales skills

Cash handling

Product knowledge

Communication

Job description

Hard Rock Cafe in New York is seeking a Retail Sales Associate to guide guests through their shopping experience. You will greet guests, answer questions, and process sales using a POS system while maintaining accurate cash handling and a clean, organized store.

The role emphasizes product knowledge, guest engagement, and delivering memorable experiences that align with Hard Rock’s brand. This is a full-time, on-site position in our bustling cafe retail space.