Guest Experience & Merchandise Associate

Life Time Inc.; Westfield (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Time Inc. is seeking a LifeShop Receptionist in Westfield, MA to greet customers, provide product information, and process transactions with a focus on superior service. The role supports ongoing store cleanliness and merchandise presentation while promoting Life Time programs and services.

The ideal candidate has 1–2 years of customer service experience and is working toward a High School diploma or GED, with CPR/AED certification expected within the first 30 days of hire.

Qualifications

• Working toward High School diploma or GED
• 1-2 years of customer service experience
• CPR and AED certification within the first 30 days of hire

Responsibilities

• Greets and welcomes customers in a friendly and professional manner, creating a positive environment
• Provides customers with detailed product information, recommendations, and answers questions
• Handle transactions, ensuring smooth payment processing and managing returns
• Keeps merchandise well-stocked and organized
• Maintain Shop cleanliness - regular cleaning and tidying of the store
• Promotes all Life Time programs, products, and services

Skills

Customer service

Communication

Computer experience

Education

High School diploma or GED in progress

Tools

POS system

Job description

Life Time Inc. is seeking a LifeShop Receptionist in Westfield, MA to greet customers, provide product information, and process transactions with a focus on superior service. The role supports ongoing store cleanliness and merchandise presentation while promoting Life Time programs and services.

The ideal candidate has 1–2 years of customer service experience and is working toward a High School diploma or GED, with CPR/AED certification expected within the first 30 days of hire.