Guest Experience & Membership Specialist

The Lash Lounge; Flower Mound, Northern (TX, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Employee discounts

Job summary

The Lash Lounge is seeking a Front Desk Associate to deliver an outstanding guest experience, drive membership and retail sales, and manage bookings. You will greet clients, answer calls, and support salon operations with a friendly, professional demeanor.

Ideal candidates have 1+ years in customer service or retail, strong attention to detail, and can multitask in a busy setting. MindBody experience is a plus. This on-site role offers hourly pay plus commissions.

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to work some weekends and some evenings.
• Experience with MindBody Software is a plus!

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Contribute to group operations, such as inventory maintenance.
• Maintain a clean and inviting environment.

Skills

Customer service

Retail sales

Multitasking

Weekend/evenings availability

Tools

MindBody Software

Job description

The Lash Lounge is seeking a Front Desk Associate to deliver an outstanding guest experience, drive membership and retail sales, and manage bookings. You will greet clients, answer calls, and support salon operations with a friendly, professional demeanor.

Ideal candidates have 1+ years in customer service or retail, strong attention to detail, and can multitask in a busy setting. MindBody experience is a plus. This on-site role offers hourly pay plus commissions.