Front Desk Associate

Robertson's Creek; Flower Mound (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Employee discounts

Job summary

The Lash Lounge in Flower Mound is seeking a Front Desk Associate to deliver exceptional guest service, greet guests, andDrive membership and retail sales at the reception. This role emphasizes guest experience, booking, and contributing to a positive team environment.

You will manage appointments, assist with inventory, and support daily salon operations while maintaining a welcoming atmosphere and offering flexible weekend/evening availability.

Qualifications

• 1+ years customer service or retail experience.
• Excellent communication and problem-solving.
• Ability to upsell memberships and retail products.

Responsibilities

• Greet visitors and provide outstanding guest experience.
• Book and manage appointments.
• Promote memberships and retail products.
• Maintain a clean, organized reception area.
• Support inventory tasks.

Skills

Customer service

Sales experience

Attention to detail

Multitasking

Weekend/evening availability

Tools

MindBody Software

Job description

Benefits:

• Paid time off
• Training & development
• 401(k) matching
• Employee discounts

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work some weekends and some evenings
• Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience + Commissions on sales
• Growth opportunities
• Free lash extensions and all other salon services
• Discounts on retail products