Guest Experience & Membership Sales Associate

The NOW Chandler; Chandler (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Team member discounts

Bonus based on performance

Competitive salary

Paid time off

Wellness resources

Job summary

A wellness service provider in Chandler, Arizona, seeks an Experience Guide dedicated to providing exceptional guest experiences. This role involves greeting guests, managing appointment bookings, and promoting services and memberships. Ideal candidates will possess strong sales and service skills, a friendly demeanor, and the ability to work flexible hours, including evenings and weekends. This position supports a positive atmosphere and excellent customer service, fostering a welcoming environment for all guests.

Qualifications

• Preferred sales and service experience in a customer-facing role.
• Ability to work in a fast-paced environment with efficiency.
• Excellent communication and guest service skills required.

Responsibilities

• Provide top-level service for guests and team members.
• Warmly greet and check in guests.
• Actively drive membership and gift card sales.
• Effectively manage booking, editing, and cancellation of appointments.
• Open/close the boutique according to standard procedures.
• Resolve guest issues and maintain a positive atmosphere.

Skills

Sales and service-related experience

Attention to detail

Excellent guest service skills

Strong communication skills

Problem-solving skills

Friendly and outgoing personality

Team player

Job description

A wellness service provider in Chandler, Arizona, seeks an Experience Guide dedicated to providing exceptional guest experiences. This role involves greeting guests, managing appointment bookings, and promoting services and memberships. Ideal candidates will possess strong sales and service skills, a friendly demeanor, and the ability to work flexible hours, including evenings and weekends. This position supports a positive atmosphere and excellent customer service, fostering a welcoming environment for all guests.