Medical Assistant

Crossover Health; Maryland Heights (MO); On-site; USD 23,000 - 30,000; Part time

Job summary

Crossover Health is seeking a Medical Assistant to join our team three days per week (Monday, Wednesday, Friday) from 8am to 5pm. The role requires phlebotomy experience and a medical assistant or surgical technician background.

BLS certification is required, and at least two years in a clinical back office setting is expected. This position emphasizes delivering exceptional patient experiences in a fast-paced clinic environment.

Qualifications

• Graduate of an accredited medical assistant or surgical technician program.
• BLS (Basic Life Support) certification required.
• Minimum of 2 years comparable clinical back office medical assistant experience.

Responsibilities

• Handle guest interactions with hospitality and professionalism, accommodating special requests.
• Resolve customer inquiries related to clinic services and hours of operation.
• Take medical histories, measure vitals, and assist clinicians.
• Manage inventory and replenish medical supplies and materials.
• Administer medications, including injections where in scope of practice.
• Manage multi-line phone system, schedule appointments, respond to emails, ensure clear communication.
• Perform other duties as assigned.

Skills

Phlebotomy experience

Education

Graduate of an accredited medical assistant or surgical technician program

BLS certification

Job description

Crossover Health is seeking a Medical Assistant 3 days per week M, W, Fri 8am-5pm ( Phlebotomy experience required )

About Crossover Health

Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We’ve built an entirely new category of primary care providing one simple place to go for trusted care—in person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spending, and deliver an unrivaled experience for employees near and far.

Job Responsibilities

The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery.

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.
• Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient.
• Handle inventory, orders, and replenish medical supplies and materials.
• Administer medications, including injections in scope of practice..
• Handle multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication
• Performs other duties as assigned

Required Qualifications

• Graduate of an accredited medical assistant or surgical technician program
• Minimum of 2 years comparable clinical back office medical assistant experience.
• BLS (Basic Life Support) certification required.