Guest Experience Manager — Leadership in Service

Discover Branson; Branson (MO); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Major Medical

Dental

Vision

Life insurance

401k

Special considerations at local attractions

Job summary

Discover Branson is looking for a Guest Services Assistant to help oversee operations and provide extraordinary service to guests. You'll greet guests, manage room assignments, and ensure all requests are handled efficiently, thereby enhancing customer satisfaction.

The ideal candidate has management experience and strong communication skills, and can effectively oversee guest expectations. This role offers competitive pay and benefits after 60 days, including health insurance and perks at local attractions.

Qualifications

• Knowledge of business leadership etiquette, principles and practices.
• Ability to communicate clearly and effectively in English.
• Ability to handle team member and guests' issues professionally.

Responsibilities

• Assist the General Manager in overseeing Guest Services.
• Ensure policies and procedures are followed consistently.
• Develop strong customer relations through effective communication.

Skills

Business leadership etiquette

Effective communication

Customer relations

Attention to detail

Multitasking ability

Job description

Discover Branson is looking for a Guest Services Assistant to help oversee operations and provide extraordinary service to guests. You'll greet guests, manage room assignments, and ensure all requests are handled efficiently, thereby enhancing customer satisfaction.

The ideal candidate has management experience and strong communication skills, and can effectively oversee guest expectations. This role offers competitive pay and benefits after 60 days, including health insurance and perks at local attractions.