Guest Experience Manager — Fast-Paced Retail Leader

The Fresh Market; Boca Raton (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

30% team member discount

Early Earn Wage Access

401K contribution and company match

Medical, Dental, Vision Insurance

Paid time off

Job summary

A retail grocery company in Boca Raton is looking for a Guest Service Manager to enhance guest experience and lead team members. In this full-time role, you will manage team dynamics, ensure service excellence, and handle operational tasks in a fast-paced environment. Ideal candidates will have significant management experience and a knack for motivating others. A flexible schedule is required as you will oversee various shifts, including weekends. Join us in making everyday eating extraordinary!

Qualifications

• 3 years of management experience in retail, restaurant, or hospitality.
• Working knowledge of Microsoft Office.
• Must be at least 18 years of age.

Responsibilities

• Lead and direct team members for guest experience.
• Greet guests and assist with accurate service.
• Support inventories and manage front end performance.
• Engage, motivate, coach, and train team members.
• Coordinate onboarding of new team members.
• Responsible for store operations at times.

Skills

Management experience

Customer service

Team leadership

Microsoft Office

Job description

A retail grocery company in Boca Raton is looking for a Guest Service Manager to enhance guest experience and lead team members. In this full-time role, you will manage team dynamics, ensure service excellence, and handle operational tasks in a fast-paced environment. Ideal candidates will have significant management experience and a knack for motivating others. A flexible schedule is required as you will oversee various shifts, including weekends. Join us in making everyday eating extraordinary!