Guest Experience & Loyalty Concierge

ViziRecruiter,LLC.; Council Bluffs (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A reputable entertainment company in Council Bluffs is looking for a dedicated individual to join their team in a guest service role. This position involves maintaining confidentiality, entering membership information, and assisting in marketing promotions. Ideal candidates will possess excellent interpersonal and communication skills, along with a High School Diploma or GED equivalency. Flexibility in working hours is essential as well as a focus on guest satisfaction in a vibrant environment.

Qualifications

• Must work flexible hours including evenings, weekends, holidays.
• Cash handling background helpful but not required.
• Minimum of one year of guest service experience is strongly encouraged.

Responsibilities

• Maintain strict confidentiality of any disclosed information.
• Enter membership information into the computer.
• Assist in marketing promotions and player events.

Skills

Excellent interpersonal skills

Communication skills

Guest service skills

Entry level computer skills

Education

High School Diploma or GED equivalent

Job description

A reputable entertainment company in Council Bluffs is looking for a dedicated individual to join their team in a guest service role. This position involves maintaining confidentiality, entering membership information, and assisting in marketing promotions. Ideal candidates will possess excellent interpersonal and communication skills, along with a High School Diploma or GED equivalency. Flexibility in working hours is essential as well as a focus on guest satisfaction in a vibrant environment.