Guest Experience & Front Desk Associate

Caesars Entertainment; Council Bluffs (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

Caesars Entertainment is looking for team members in Council Bluffs, IA, to create extraordinary guest experiences by checking guests in and out of the hotel and providing excellent service. Candidates should have experience in front desk operations and customer service.

The ideal applicant is a high school graduate, familiar with computer operations, and able to work in a busy, dynamic environment. This position offers full-time hours on-site at Harrah's Council Bluffs.

Qualifications

• Previous computer and front desk experience preferred.
• Ability to work in varied environments with dust, smoke, and noise.

Responsibilities

• Check guests in and out of the hotel.
• Address customer concerns and questions.
• Process cash transactions accurately.

Skills

Customer service

Cash handling

Basic computer skills

Education

High school graduate or equivalent

Job description

Caesars Entertainment is looking for team members in Council Bluffs, IA, to create extraordinary guest experiences by checking guests in and out of the hotel and providing excellent service. Candidates should have experience in front desk operations and customer service.

The ideal applicant is a high school graduate, familiar with computer operations, and able to work in a busy, dynamic environment. This position offers full-time hours on-site at Harrah's Council Bluffs.