Guest Experience Lot Attendant

Tony Hawaii Automotive Group Llc

Waipahu (HI)

On-site

USD 19,000 - 25,000

Full time

8 days ago

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Job summary

Tony Hawaii Automotive Group Llc is seeking a dedicated Service Lane Attendant to support daily operations and guest experiences at our Waipahu location. You will greet guests, perform vehicle readiness checks, and ensure smooth transfer of vehicles between service bays and the showroom.

Qualities include excellent verbal communication, strong customer service skills, and the ability to stay organized in a fast-paced environment.

Qualifications

Clear verbal communication with guests and team members.
Strong interpersonal and customer service orientation.
Excellent organizational skills with keen attention to detail.
Ability to prioritize tasks and delegate when appropriate.
Comfort working in a fast paced and sometimes stressful environment.

Responsibilities

Greet guests and perform general Service Lane duties within minutes of arrival.
Check vehicle battery, lights, and steering; apply protective materials as needed.
Ensure availability of clean rental vehicles when required.
Transfer vehicles to the appropriate service or storage location for processing.
Facilitate the transfer of completed vehicles to guests in a timely manner.
Prepare showroom and lot for daily operations, including setup and coffee service for guests.
Maintain security of vehicles by ensuring doors and windows are locked and areas are tidy.
Uphold Tony Group standards: SMILE, GREET, HELP, THANK, GOLD in daily interactions.