Guest Experience Lift Ticket Attendant

Sun-Valley-Resort; Sun Valley (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

The Sun Valley Resort is seeking a Ticket Checker to greet guests and scan lift tickets with accuracy and warmth. This guest-facing role helps manage lift lines, answer questions, and ensure a safe, smooth guest experience on the mountain.

Must be able to work outdoors in all weather, stand for long periods, and lift up to 50 pounds. Excellent customer service and communication skills are essential for this position at Sun Valley Resort.

Qualifications

• Must be able to read, write, and communicate effectively in English.
• Excellent customer service and communication skills.
• Ability to stay friendly and professional in all guest interactions.

Responsibilities

• Greet guests in a warm and welcoming manner.
• Scan lift tickets and season passes to confirm validity.
• Redirect guests with invalid or missing passes to the nearest ticketing location.
• Monitor and maintain an organized, safe flow in lift lines.
• Provide resort information and answer guest questions with confidence and courtesy.
• Assist with other duties as assigned to support mountain operations.

Skills

Customer service

Communication

Problem solving

Job description

The Sun Valley Resort is seeking a Ticket Checker to greet guests and scan lift tickets with accuracy and warmth. This guest-facing role helps manage lift lines, answer questions, and ensure a safe, smooth guest experience on the mountain.

Must be able to work outdoors in all weather, stand for long periods, and lift up to 50 pounds. Excellent customer service and communication skills are essential for this position at Sun Valley Resort.