Lift Ops Ticket Checker

Paycom - ATS; Eden (UT); On-site; USD 17,000 - 25,000; Part time

Job summary

Nordic Valley Resort in Eden, UT is seeking a Seasonal Ticket Checker to help keep lift lines organized and ensure guests have valid passes. You will welcome guests, answer questions about terrain and events, and support the Lift Operations team with morning setup and evening teardown.

Ideal candidates are customer-service oriented, speak clear English, and can work weekends, holidays, and peak periods. Outdoor work, standing in cold weather, and reliable winter transportation are required.

Qualifications

• Age 16+ (or 18+ depending on resort policy).
• Customer service orientation with clear English communication.
• Weekend, holiday and peak-period availability.
• Reliable with dependable winter transportation to arrive on time.

Responsibilities

• Scan and verify lift passes, day tickets, and credentials for valid access.
• Organize and merge lift lines to minimize wait times and maximize capacity.
• Greet guests, answer questions about terrain, dining, and daily events.
• Assist Lift Operations with maze setup/teardown and snow removal near scanning zones.
• Maintain safety awareness and support team members during emergencies.

Skills

Customer service

English communication

Reliability

Weekend availability

Job description

Job Details: Job Location: Nordic Valley Resort - Eden, UT 84310, Position Type: Seasonal,

About the Role:

As a Ticket Checker, you are one of the first team members guests interact with when hitting the slopes! You will play a vital role in keeping lift lines organized, validating guest passes, and setting a positive, welcoming tone for the day. This role is ideal for individuals who enjoy customer service, working outdoors, and engaging with a high-energy crowd!

Key Duties & Responsibilities:

• Access Control: Scan and verify all lift passes, day tickets, and credentials to ensure valid access. Maintain knowledge of all pass types, promotions, and resort policies.
• Maze & Crowd Management: Organize and merge lift lines efficiently to minimize wait times and maximize chair capacity.
• Guest Relations: Greet guests warmly, answer questions about resort terrain, dining, and daily events, and assist in resolving ticket issues.
• Department Support: Assist Lift Operations with morning set-up and evening teardown of maze poles, ropes, and signage. Perform routine snow clearing around scanning zones and maze entry points.
• Safety Awareness: Remain vigilant for potential safety hazards in line, assist with misloads, and support team members in emergency situations.

Qualifications:

• Age Requirement: Must be at least 16 years old (or 18+ based on resort policy).
• Skiing/Snowboarding: Skiing or riding ability is not strictly required for this role, though helpful depending on station assignment.
• Customer Service: Strong interpersonal skills, enthusiastic attitude, and clear communication in English.
• Availability: Must be able to work weekends, holidays, and peak periods.
• Reliability: Must have dependable winter transportation to arrive on time for scheduled shifts.

Physical Requirements & Work Environment:

• Outdoor Conditions: Must be comfortable standing outdoors in cold, windy, and snowy alpine weather for extended periods.
• Physical Effort: Ability to lift, push, or pull up to 50 lbs, operate hand scanners, and perform light snow removal.