Guest Experience Leader – Upscale Restaurant (FOH)

Goodwin Recruiting; Washington (District of Columbia); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

PTO

Excellent benefits package

Long-term growth opportunities

Job summary

Goodwin Recruiting is seeking a Restaurant Manager in Washington, DC to lead day-to-day front-of-house operations and drive guest satisfaction in a high-volume, upscale setting. You will hire, train, coach, and develop a talented team while upholding service standards and a polished guest experience.

The ideal candidate has 3+ years of restaurant management experience, excellent communication, and a passion for hospitality.

Qualifications

• 3+ years of restaurant management in upscale/high-volume environments.
• Strong knowledge of front-of-house operations.
• Proven ability to lead, coach, develop a team.
• Excellent communication and organizational skills.
• A polished, professional presence with a genuine passion for hospitality.
• Ability to thrive in a fast-paced, guest-focused environment.

Responsibilities

• Lead day-to-day front-of-house operations and ensure an exceptional guest experience.
• Hire, train, coach, and develop hospitality professionals.
• Maintain high standards for service, hospitality, cleanliness, and presentation.
• Monitor labor, sales, and operating performance.
• Partner with culinary and management teams to ensure smooth service.
• Handle guest concerns professionally and build a strong service culture.

Skills

Restaurant management

Front-of-house operations

Team leadership

Communication

Job description

Goodwin Recruiting is seeking a Restaurant Manager in Washington, DC to lead day-to-day front-of-house operations and drive guest satisfaction in a high-volume, upscale setting. You will hire, train, coach, and develop a talented team while upholding service standards and a polished guest experience.

The ideal candidate has 3+ years of restaurant management experience, excellent communication, and a passion for hospitality.