Guest-Experience Leader — Unlimited Bonus & Growth

Red Robin; Enfield (CT); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus program

Referral bonuses

Free shift meal

50% discount for family

Closed on Thanksgiving and Christmas

Growth opportunities

Job summary

Red Robin is seeking a Restaurant Service Manager to oversee day-to-day operations across shifts, delivering unbridled hospitality and memorable guest experiences. The role offers a compensation range of 50,000.00–61,000.00 per year, uncapped bonus, referral bonuses, free shift meals, family discounts, and growth opportunities.

Candidates should be at least 21, have 2 years of management experience, open availability, reliable transportation, and strong leadership with P&L knowledge; MS

Qualifications

• Must be 21 years of age
• 2 years of management experience
• Open availability including nights, weekends, holidays
• Reliable transportation
• Strong communication and exceptional leadership skills
• Ability to motivate, inspire and develop a passionate team dedicated to execution, hospitality, and service
• Strong P&L knowledge
• Able to obtain required certifications/permits as required by state/local law
• Working knowledge in Microsoft Excel, Outlook & Word

Responsibilities

• Oversee day-to-day operations across shifts to ensure seamless service
• Uphold brand standards and hospitality to craft memorable guest experiences
• Act as a brand ambassador focusing on continuous improvement and excellence

Skills

Leadership

Communication

P&L knowledge

Team motivation

Tools

Microsoft Excel

Outlook

Microsoft Word

Job description

Red Robin is seeking a Restaurant Service Manager to oversee day-to-day operations across shifts, delivering unbridled hospitality and memorable guest experiences. The role offers a compensation range of 50,000.00–61,000.00 per year, uncapped bonus, referral bonuses, free shift meals, family discounts, and growth opportunities.

Candidates should be at least 21, have 2 years of management experience, open availability, reliable transportation, and strong leadership with P&L knowledge; MS