Guest Experience Leader & Team Coach

Chipotle Mexican Grill; Louisville (KY); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance (100% coverage for

Free food (yes, really FREE)

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement (80% of

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience by delivering safe, high‑quality food and by training a well‑performing crew. The role includes maintaining an organized line, supervising breaks and shift changes, and contributing to office tasks as needed.

You’ll bring a high school diploma, restaurant experience, and knowledge of cash handling and food safety. The company offers tuition assistance, free food, health coverage, and opportunities for

Qualifications

• Understand and articulate Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiar with office paperwork.
• Proficient in spoken and written English.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the restaurant line clean and organized with functioning equipment.
• Assist with crew scheduling, breaks, and shift meetings.
• Develop and cross-train front of house Crew.
• Assist with crew performance reviews and leadership development.
• Assist with office administration duties and paperwork.
• Ensure adequate supplies and proper equipment functioning.

Skills

Customer service

Cash handling

Food safety knowledge

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience by delivering safe, high‑quality food and by training a well‑performing crew. The role includes maintaining an organized line, supervising breaks and shift changes, and contributing to office tasks as needed.

You’ll bring a high school diploma, restaurant experience, and knowledge of cash handling and food safety. The company offers tuition assistance, free food, health coverage, and opportunities for